Siebel Systems Case Executive Summary

EXECUTIVE SUMMARY This case is an excellent ex axerophtholle analyzing thickening organizational subverters get behavior and corresponding strategy a seller should take. In this case, Gregg Carman, Siebel Systems sales account manager, had spent half dozen months negotiating a $2.1 atomic number 53 million million sale to unwavering & Reilly. Carmen had overcome obstacles one later on other in the move and was nearly approaching to the closing cape of the deal before an even bigger challenge popped up. lip Paine from FleetBoston, readily & Reillys parent, wished to deploy the old Siebel Systems/Scopus production at strong & Reilly. Now Carmen had to develop a political program to manage the position and decide whether he should volunteer apace & Reilly a token discount. I hypothecate Carmen should accommodate the FleetBoston situation for the purposes of keeping good relationship with FleetBoston, secure customer satisfaction, and creating set f or Quick & Reilly. Specifically, Carmen could propose to buy back the otiose seats originally sold to FleetBoston, or offer Quick & Reilly a discount for the unused Siebel Systems product, or lease Marge to transfer the old product if some(prenominal) FleetBoston and Quick & Reilly so choose.

These options, though not needs required by contracts, were compatible to Siebel core values and could encounter both FleetBoston and Quick & Reillys interests. Siebel may financially dumbfound a little bit in short function further since software systems update frequently, they would assure that both FleetBoston and Quick & ; Reilly do not feel lose by all means and ! guarantee future business from them accordingly. trade to organizations is complex process and need to take into consideration more factors, economical and political, straightway and the future, which may far beyond one specific sale. If you wish to get a full essay, coiffe it on our website: BestEssayCheap.com

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